Franchise Business Review (FBR), a research firm that performs independent surveys of franchisee satisfaction, provides the only ratings of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes annual rankings of the top franchises in its Guide to Today’s Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors.
To identify the award-winning companies on the list of this year’s Most Profitable Franchises, FBR analyzed data from over 30,000 franchise owners representing more than 300 brands regarding their overall satisfaction with their brand and their likelihood to recommend it to others. Other factors include annual income of franchise owners and minimum startup capital requirement.
“Owner satisfaction, profitability, and long-term return on your investment are three of the most critical factors anyone should consider before investing in any franchise business,” said Eric Stites, founder and CEO of Franchise Business Review. “If you take the time to do your research, you have a much better chance of finding a franchise that offers both a strong financial opportunity, as well as extremely high satisfaction among their franchise owners. Our goal is to provide an independent rating of franchise opportunities from the perspective of current franchisees.”
TWO MEN AND A TRUCK franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.
TWO MEN AND A TRUCK survey data showed the following:
-Financial picture was rated moderate to very strong by 100% of franchisees which is +29% higher than the industry average
- 99% of franchisees agree that they enjoy being part of the organization
-99% of franchisees are likely to recommend the franchise to others
“Working with our franchise partners to continue to find ways to increase profitability is very important to our brand,” said TWO MEN AND A TRUCK Compliance Director Pam Batten. “Not only creating a great business opportunity for them, but what that does to provide opportunities for their employees, and their ability to continue to support community efforts is what makes TWO MEN AND A TRUCK a great organization and wonderful business opportunity.”
The company that is dedicated to Moving People Forward® was also named a Top 100 Most Innovative Franchise by FBR.
To identify the companies on the list of this year’s Most Innovative Franchises, Franchise Business Review analyzed 18 months’ worth of data from over 30,000 franchisees representing more than 300 brands. Franchise owners were asked about their brand’s innovation and creativity as well as their trust in the franchisor, overall satisfaction with the brand, and likelihood to recommend it to others.
“Innovation takes a lot more than just having creative ideas and solutions. It also takes execution,” said Stites. “Each of the companies on our list of the Most Innovative Franchises has developed and implemented products, processes, or services that enable and sustain growth and long-term relevancy.”
More survey data showed the following:
-The Franchise System received an overall rating of 4.2 out of 5 from the franchisees surveyed
-The overall average rating for leadership came in at 4.5 and team culture received an average rating of 4.7
- Core Values received an overall average rating of 4.7 and the cares about my success section scored a 4.6 which means many franchise owners feel their franchisor truly cares about the success of their business
“Continuing to work with our franchise partners to grow their businesses while looking at new ways to improve revenue streams, continuously improve our training programs, technology, and all-around support keeps us moving forward in the industry,” Batten said.